1. Your Enquiry

This page describes how the Hotel Shady Oaks website handles an enquiry. Contact the hotel directly if you have questions about information you share when arranging your stay.

2. Information You Provide

The enquiry form asks for your name, telephone number, optional email address, subject and message. When you submit the form, these details are sent to FormSubmit to deliver your enquiry to hotelshadyoaks@gmail.com.

3. Email & Responses

The form uses FormSubmit, a third-party email delivery service. A success message indicates that the service accepted the submission; it does not confirm that the hotel has read it. FormSubmit processes your submission under its own privacy practices.

The hotel can use the details you send to respond to your enquiry and discuss your requested stay. Do not include payment card numbers, identity documents or other sensitive information in this form.

4. Booking Questions

Use the hotel’s published telephone number for questions about a reservation or a message you have sent. An enquiry is not a confirmed booking; rates and terms must be agreed directly with the hotel.

5. Technical Information

This website does not set advertising cookies or provide guest accounts. Hosting providers may process technical request information needed to serve pages. External map links, FormSubmit and email providers operate under their own privacy practices.